---
title: What if a client doesn't have an email address?
description: A unique email address is required for every user.  This ensures that the session history is always valid and unique for that listener.  One way to set up a unique email for a client that doesn't have
---

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# What if a client doesn't have an email address?

**A unique email address is required for every user.**  This ensures that the session history is always valid and unique for that listener.  One way to set up a unique email for a client that doesn't have one is to create an alias email.  Most email providers have an option to create aliases.

There are several ways to create [multiple email addresses in Gmail](https://www.labnol.org/internet/email/gmail-email-alias-two-separate-gmail-address/2388/).

For instance, if your email address is hello@gmail.com, any email that’s addressed to either he.ll.o@gmail.com or hello+world@gmail.com will also be delivered to your main inbox since Gmail ignores dots and anything that’s after the plus symbol in email usernames.

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