---
title: I didn't get the email to create the MyUnyte account
description: "We recommend you search your inbox for an email from success@unyte.com. You can also search for the subject of the email \"Complete Your MyUnyte Account Creation\""
---
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# I didn't get the email to create the MyUnyte account
The most common reason for not getting the account setup email is that it has been filtered into your spam or trash, or, if using Gmail, your Promotions Folder.
We recommend you search your inbox for an email from **success@unyte.com**. You can also search for the subject of the email "**Complete Your MyUnyte Account Creation**"
The second most common reason is that the email was entered incorrectly. Every character counts! Ensure the email entered is correct when setting up the client.
For additional support, please contact [success@unyte.com](mailto:success@unyte.com).
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