![unyte-teal.png]](https://support.unyte.com/hs-fs/hubfs/unyte-teal.png?width=100&height=100&name=unyte-teal.png)
Our Products
Getting started with our products, troubleshooting and more!
Safe and Sound Protocol
- How to Adjust Session Length
- What are the Space Requirements of My Device to Download and Store the Unyte App?
- What Headphones Do You Recommend for SSP?
- How Do I Navigate the MyUnyte Dashboard?
- I'm Being Interrupted by Notifications and Texts. How Can I Manage These Disruptions?
- What is the Safe and Sound Protocol (SSP)?
- What You May Notice About Your Child’s Experience with SSP
- The Session Did Not Save After Listening
- Do I Need an Internet Connection to Listen to Unyte programs?
- SSP Playlist Name Changes
- Why Should I Use Over Ear Headphones?
- How Do I Navigate the Unyte App? (Clients)
- What is the Difference Between 'End Session' and 'Pause Session' in the App?
- How Do I Update the Unyte App on My Device?
- What is the Volume Test?
- What devices can be used to access Programs on the Unyte App?
- How do I repeat an SSP program in the Unyte app?
- Polyvagal Theory Explained by Dr. Stephen Porges
- SSP Playlists
- What is the Unyte State Check?
- What is Biometric Authentication (Face ID)?
ILS (Focus System)
- How do I test my ILS (Focus) Amplifier?
- How do I test my ILS (Focus) Headphones?
- How to use the ILS (Focus) MP3 Player
- I have static or can't hear out of one or both sides of my ILS (Focus) Headphones
- My ILS (Focus) iPod is not turning on or is frozen
- How Long Does It Take to Complete an ILS (Focus) Program?
- I have no bone conduction coming from my ILS (Focus) Headphones
- How do I charge my ILS (Focus) Amplifier?
- Top Questions About the ILS (Focus) System
- Technical Support Videos - Legacy ILS (Focus) System
- Self-care tips for my ILS (Focus) System