---
title: How can I change my client’s email address?
description: If your client has already created their account in MyUnyte, there is a three-step process to change their email address.
---
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# How can I change my client’s email address?
## If your client has already accepted their invitation and their MyUnyte account is created:
1. Email the Client Success Team at [success@unyte.com](mailto:success@unyte.com) advising them that you need to change your client’s email address. **Remember to share your client’s Client ID**. DO NOT share your client's email address.
1. To locate the Client ID, go to your client list ([https://my.unyte.com/clients](https://my.unyte.com/clients)), select the appropriate client, and a drop-down menu will appear with the option to 'Copy Client ID'.
2. The Client Success Team will disable the client's remote delivery access tied to their previous email (the one you wish to change), and they’ll notify you by email once that step is completed.
3. Once you’re notified via email, you will need to add your client’s preferred (new) email in MyUnyte:
1. Select the client \> **Managed Programs** \> **Manage SSP/RRP/ILS Program** \> **Create Remote Account** \> Enter your client's new email address \> **Save**.
**What happens next?**
A new invitation will be sent to your client so they can set up a password associated with their new preferred email address. All their previous listening history and assessments are maintained under this client's account on your dashboard.
**Please note**: If your client has not accepted their account invitation, but you need to send their invitation to a new email address, please review: [I sent my client’s invitation to the wrong email address. How can I fix it?](https://support.unyte.com/i-sent-my-clients-invitation-to-the-wrong-email-address.-how-can-i-fix-it?hsLang=en)
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