If you are unable to log in to MyUnyte or the Unyte-iLs app, ensure you have created a MyUnyte account. You should have received an email invitation that prompted you to set up a username and password.
Your username is the email address to which the invitation was sent.
If you have forgotten your password, you can request a link to reset it using the reset link on the login page. Ensure that your password is 8-20 characters long and includes at least one number and at least one letter.